The main services provided by DYC Legal Consultancy in the field of consumer law are as follows:
- In case the goods or services are defective, requests for refund of the fee, free repair of the goods or replacement of the goods with another good to be carried out before the Consumer Arbitration Committee or Consumer Courts
- Execution of lawsuits for the refund of restructuring fees charged under consumer loan agreements and early payment discount
- Execution of lawsuits for compensation within the scope of damages suffered by consumers as a result of defective goods
- Application to consumer arbitration committees and consumer courts and execution of lawsuits
- Conducting lawsuits regarding disputes related to distance sales contracts
- Conducting lawsuits for the removal of unfair terms in consumer contracts
- Execution of lawsuits regarding sales contracts in installments and exercise of the right of withdrawal
- Execution of lawsuits regarding disputes arising from housing finance and prepaid housing sales contracts
- Conducting lawsuits regarding disputes arising from timeshare and package tour and subscription agreements
